Privacy Policy

1. Introduction

Welcome to VetBai (vetbai.info). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information You Provide

We may collect personal information when you:

• Subscribe to our newsletter
• Contact us via email or form
• Use our "Find My Vet" quiz
• Leave feedback or testimonials

Automatically Collected Information

When you visit our site, we automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent
• Referring website (if any)

Cookies and Tracking

We use essential cookies to make the website function properly (quiz progress, language preference). We do not use advertising cookies or sell your data to third parties.

3. How We Use Your Information

We use the collected information to:

• Provide and improve our veterinary directory services
• Personalize your experience (e.g., remember quiz answers temporarily)
• Send important updates or newsletter content (only if you subscribed)
• Respond to your inquiries and support requests
• Analyze website usage to improve user experience
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your data only in these limited cases:

• With trusted service providers who help us operate the website (hosting, analytics) under strict confidentiality agreements
• When required by law or to protect our rights and safety
• In the event of a business transfer (merger, acquisition)

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Withdraw consent for marketing communications at any time
• Object to certain processing activities

To exercise these rights, please contact us at privacy@vetbai.info

7. Cookies Policy

We only use strictly necessary cookies for site functionality. You can manage cookie preferences through your browser settings. Disabling cookies may affect some features of the website (such as the interactive quiz).

8. Third-Party Links

Our website contains links to external sites (Google Maps, clinic websites, etc.). We are not responsible for the privacy practices of those external websites.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@vetbai.info
Website: https://vetbai.info